Privacy Policy
Last updated: March 30, 2025
1. Introduction
At Tracking.ai, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect several types of information, including:
- Personal Information: Email address and account credentials when you register
- Keywords: The specific terms, phrases, or topics that you select for monitoring
- Matches: Instances where your keywords appear in online content
- Usage Data: Information on how you use our service
- Analysis Data: Results from processing and analyzing keyword matches, including sentiment scores and trend information
- Device Information: Browser type, IP address, device type, and operating system
3. How We Use Your Information
We use the information we collect to provide and improve our keyword monitoring services, send notifications and alerts, generate analytics and reports, and comply with legal obligations.
4. Data Retention
We retain your personal information for as long as your account is active. Keyword matches are retained for up to 12 months. Analysis data is stored for up to 24 months.
5. Data Sharing and Disclosure
We may share your information with service providers, when required by law, or in connection with a business transfer. We do not sell your personal information to third parties for marketing purposes.
6. Your Rights
You may have rights to access, correct, delete, restrict, port, or withdraw consent for your personal information. Contact us to exercise these rights.
7. Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.
8. Children's Privacy
Our service is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. We will take appropriate measures to ensure your information remains protected.
10. Changes to This Policy
We may update this Privacy Policy from time to time and will notify you of changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@tracking.ai.